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Scheduler User Reschedule Hand

Generated page — confirm before relying on it

Written automatically from the Versaa export of 20/08/2026. It has not been reviewed by anyone, and it describes what was exported on that date — not what is in Management Studio right now.

Version numbers are deliberately omitted. The export filename does not reliably identify the active version and can carry a Test or Live record, so any number here would be untrustworthy. Check the version in Management Studio.

Purpose

This workflow is designed to handle user rescheduling requests by processing the event *.SendUserRescheduleToScheduler. It is triggered when a user requests to reschedule an appointment or task. The outcome of this workflow is to update the scheduling system with the new user information and reschedule details, ensuring that the user's request is properly recorded and acted upon.

Key Steps

  • Unpack the incoming data from the rescheduling event.
  • Append the user's name to the workflow data.
  • Tag the workflow with relevant information, including the form name and Active Directory user name.
  • Convert the business process data into a format suitable for the scheduler.
  • Wait for the conversion process to complete.
  • Unpack the converted scheduler data for further processing.
  • Check if a callback event needs to be sent based on the user's status.
  • Send a callback event if necessary to notify the user of the rescheduling outcome.

Notes

No special notes.

Raw Export

Versaa_Exports_md/workflows/Scheduler_User_Reschedule_Hand_5.md