Appointment Cancelled¶

Generated page — confirm before relying on it

Written automatically from the Versaa export of 20/08/2026. It has not been reviewed by anyone, and it describes what was exported on that date — not what is in Management Studio right now.

Version numbers are deliberately omitted. The export filename does not reliably identify the active version and can carry a Test or Live record, so any number here would be untrustworthy. Check the version in Management Studio.

Purpose¶

The "Appointment Cancelled" workflow is designed to manage the cancellation of appointments within the Lincolnshire Housing Partnership system. It is triggered by the receipt of a CancelAppointment message. The outcome of this workflow includes updating the appointment status, notifying relevant parties via email, and handling any necessary data adjustments based on whether a trade is associated with the appointment.

Key Steps¶

Extract task data related to the appointment.
Append the order number to the relevant data item.
Check if there is a trade associated with the appointment.
Cancel the appointment for trades if applicable.
Cancel the appointment without a trade if no trade is present.
Send a secure email notification regarding the cancellation.
Update the user status to reflect the cancellation.
Copy relevant data before checking for trade status.

Notes¶

No special notes.

Raw Export¶

Versaa_Exports_md/workflows/Appointment_Cancelled_3.md